Shipping policy

Where we ship

We currently ship to addresses in the United States only.

Processing time

Orders typically ship within 5–7 days. Many of our products are made on site at the time of purchase, so each order is prepared just for you. Delivery details will be provided in your order confirmation email.

Shipping rates

• Free shipping on US orders over $60.
• Orders under $60 ship for a flat rate of $10.

From time to time we run promotions with free shipping. Sign up for our emails to hear about them first.

Need it sooner?

If you need your order by a specific date, contact us or email jeff@pinetarclothing.com before you order and we'll let you know what's possible.

Shipping address

Please double-check your shipping address at checkout. If you notice a mistake, email us right away at jeff@pinetarclothing.com and we'll do our best to update it before your order ships.

Damaged, wrong or missing items

Please inspect your order when it arrives. If an item is defective, damaged or not what you ordered, contact us immediately at jeff@pinetarclothing.com so we can make it right.

Returns

We offer a 30-day return policy. See our Return Policy for details.

Questions?

Email jeff@pinetarclothing.com or visit our FAQs.